Privacy Policy
At Solar Pumptec, we're committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. What We Collect
We may collect personal information such as:
Your name, address, email address and phone number
Business or property details (for site-specific enquiries)
Purchase history and enquiry details
Website usage data through cookies or forms
Payment or account details (for processing transactions)
We only collect information that is relevant to the products and services we provide.
2. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide quotes
Process orders and manage deliveries
Communicate with you about your purchase or service
Send occasional updates, offers or product information (you can unsubscribe at any time)
Improve our website, customer service and business operations
We will never sell or rent your personal information to third parties.
3. Sharing Information
We may share your information with:
Our trusted delivery and logistics partners
Authorised dealers or installers (with your consent)
Payment processors or accounting platforms (for billing purposes)
Government authorities if required by law
All third parties are required to maintain strict confidentiality and only use your data for its intended purpose.
4. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes physical, electronic and procedural safeguards.
If you believe your information has been compromised, please contact us immediately.
5. Accessing or Updating Your Info
You have the right to request access to the personal information we hold about you, and to request corrections if necessary. Please contact us and we'll be happy to help.
6. Cookies & Website Tracking
Our website may use cookies and analytics tools to collect general usage data, such as which pages are visited and how often. This helps us improve our user experience. You can disable cookies in your browser settings if you prefer.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Solar Pumptec
(08) 8522 2762
51 Theen Avenue
Willaston, South Australia 5118
This Privacy Policy was last updated on 19 March 2026.